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Multi User Email Program
FAQ (Frequently Asked Questions)
The MailCOPA email program has been thoroughly
tested. However, it is possible there are some issues yet to come to
light.
Also, problems may arise
which have fairly straightforward solutions. We are keen to get you back
to work with the MailCOPA email program as soon as possible.
Here are some of the most
Frequently Asked Questions (FAQ) which include some common problems along with
their simple fixes. There are also some
answers to some non-support issues about how to use and configure the
MailCOPA email program.
General Questions
Q Will MailCOPA run on Windows
7?
Q I
don't want to lose any messages due to the Spam filtering going wrong
Q How
do I tell the MailCOPA email program to leave my messages on the server so I can also
collect them elsewhere?
Q The MailCOPA
email program always puts my cursor at the bottom when I am replying to a message and
always puts my signature below the quoted text. How can I put the
cursor at the top?
Q
How do I collect mail from more than one
POP3 mailbox?
Q MailCOPA
only collects mail from the email address I configured when I installed
MailCOPA. How do I get it to collect from more accounts?
Q I have lots of email addresses. What's the best
way for me to configure the MailCOPA email program to work with these
addresses?
Q Can MailCOPA send and receive email through Gmail?
Q Can MailCOPA send and receive email
from my Yahoo! Mail Plus Account?
Q Does MailCOPA support IMAP
accounts?
Q Your
web page says the MailCOPA email program works with the AVG7 virus scanner, but I use a
virus scanner from another company, will it be compatible.
Q MailCOPA won't set itself as the default email client
on Windows Vista
Q I don't understand your licensing. Which one do I need and what will it cost me?
Q I'm having problems collecting my mail, or I'm having problems sending mail
Execution Issues
Q A
message fails to display properly, or at all.
Q "Good"
messages are going into the Spam folder.
Q My
inbox shows -1/5 or 4/6 but there are only 2 messages in there.
Q My
toolbar icons have disappeared !
Q I
am behind a firewall and Autoupdate fails to download any updates.
Q
I
received an email that had an attachment. The file was a .eml file, but
either I couldn't open it, or it opened in Notepad, or some other
application, or MailCOPA tried to compose new mail with it as an
attachment..
Q I'm getting an error every
time I click on a web link in an email. It says Windows cannot
find URL.
Q I have my
message list sorted by date order, but the messages are not in date
order.
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