This page has information on words, concepts or functions that may not be covered in much detail elsewhere.
Alias: This can have various meanings in different contexts.
An Internet Service Provider may give you a Mail Alias so that messages sent to one email address (which does not have a 'real' mailbox) will automatically be passed to another address, which does have a 'real' mailbox. For instance, your main mailbox may be called firstname.lastname@example.org, but you are allowed to create an alias of email@example.com mail to which will be actually be forwarded into the firstname.lastname@example.org mailbox.
Within MailCOPA, an alias is a shorthand version of an email address stored in one of your Address Books - typing this into any of the destination fields of a Compose, Reply or Forward Editor will result in the address corresponding to this alias being entered. eg you type in jd and MailCOPA automatically changes this to email@example.com
EML files: The file extension EML is conventionally used for email messages in their original (plain text) form. Some mail applications use MSG (eg 123456.msg), which can cause problems, but they are exactly the same type of file.
EML files are a convenient way to archive and to forward messages. People sometimes forward a message they have received as an attachment, in which case it will be attached as a EML file - MailCOPA and Outlook Express will do this. It ensures that nothing in the message is changed, and when viewed in a standards-compliant mailer will be displayed as originally intended.
In MailCOPA, if you drag a message from the Messages List to the desktop it will be copied there as a EML file. An attached EML file can be dragged from MailCOPA's Attachments Pane onto a folder, and will be copied there, and will be integrated into MailCOPA's database.
Forward a Message: An editor opens with the original message in it, with a preamble indicating it has been forwarded by you. You can select to whom it should be sent (one of more recipients) and the original message you received can be amended, and you own text added if you wish.
Read Receipt: When you send a message you can include a request for a Read Receipt (from the toolbar in the Compose, Reply or Forward Editors). This adds a header line which may or may not be noticed by the recipient's mail software (support for this is not universal). If supported, a message will automatically be returned to you indicating that the message was opened, though this is no guarantee that it has actually been read or understood.
Strictly speaking, the return of a receipt for a message is a mail server function, and is not universally supported. Some mail clients (like MailCOPA) also support it, but do not rely on this as a guarantee that a message has arrived at its destination.
If you have retained a copy of your original message, then this will be flagged as having received a receipt in the Messages List.
Redirect a Message: Simply rewrites the header of the message so that the To: line contains only the address you specify. To the recipient, the message will appear exactly like the original, except that it will be addressed to them, rather than to the original recipient(s). There will be no obvious indication that you passed the message on in this way.
Stationery Macros: These are pieces of 'code' that can be inserted into Stationery which will automatically insert a piece of text or information into a new message that uses this stationery. Things like the date, the date of the message that is being replied to etc.